How To Work With Us – Group Travel Planning

Request our proposal (RFP)

when you are planning group travel, please let us have full details of your requirements, including destination, pax numbers, dates, hotel star rating, particular interest and outline programme and we will send our proposal. All our rates are nett (non commissionable) and subject to confirmation when making the reservation.

Payment

It is usual for groups to be fully prepaid with a deposit upon confirmation. As hotels’ own terms may vary, we are flexible and will advise you of the details with our proposal. We ask for full prepayment by bank transfer or credit card (charges apply).

Contact numbers and emergency contact

We will supply you with our local office details together with out of hours contact numbers for 24 hour emergency cover. Please add this to the details on your customer voucher.

Local support:

Groups will have an appointed representative from our local office, who will meet the group on arrival and will be available as agreed to assist with operational aspects of the tour during their stay.

Tour manager

We will supply a local tour manager if required. (Fee applies)
Russian visa support:
We provide the visa support to you free of charge when you book the hotel with us. Restrictions apply to certain nationalities, please ask us.
Russian visa service (Available in UK only):
Let us process your customers’ Russian visas at a fraction of the normal price. Please ask for details.

Agent support

We have knowledgeable staff in all our offices your reservations team are welcome to contact us by email or telephone if they have any questions at all about our services. We are always ready to give assistance and advice.
We also have power point presentations which you might find useful for training purposes – please ask about these.

Trans-Siberian and Trans-Mongolian rail

We operate a luxury rail programme – you can review all the information required on our website www.ClassicTrainTravel.com. We provide 10% commission to bona fide agents/tour operators on the luxury rail bookings featured.
We operate a luxury rail programme – you can review all the information required on our website www.select-a-tour.com. We provide 7% commission to bona fide agents/tour operators on the luxury rail bookings featured.
We also provide tailor made trans-Siberian programmes on the regular – ‘no-frills’ services. Prices for these services are nett and are available upon request.

E-mail Your e-mail will be answered promptly by one of our representatives for our proposal for your group.